California Systems

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Communicating Added Value

GOOD NEWS! After our previous videos on the use of “BUT” (video links below), the word “BUT” does NOT always have a negative connotation. You can also use it… to ADD VALUE!: Related Videos: BUT vs AND. Positive thinking: 🍀...

Happy Thanksgiving!

California Systems wants to thank you all for your trust, your time, and all your soft skills (especially your winning smiles 😀). As usual at this time of year, here is a bit of the history regarding the Stuffed Turkey Day. Thanks! And if you would like to prepare for...

Manejo de Objeciones en Ventas (English)

Handling Objections in Sales If you liked the trick about “Yes, AND” vs. “Yes, BUT”, www.californiasys.com/en/but-vs-and-positive-thinking-2/, this one educates you on Handling Objections and Overcoming them towards Winning Negotiations. It also makes you aware about...

Experiencia de Cliente.

Tras una cata acogedora y divertida en la Vinoteca El Lugar del Vino en Rivas Vaciamadrid, a última hora entra un cliente a por un vino Rosé. Al segundo, 3 clientes se levantan al unísono clamando: “¡El Rosé Peregrino!. ¡El Peregrino!.” ¿Tendrá que ver algo la pasión,...

Simultaneous Translation / Interpretation

A typical day in the life of a Simultaneous Translator/Interpreter…, when data protection circumstances do not permit to have the speech(es) in advance: Before: Research about the client and its origins. Knowledge of their brand’s core business. Become acquainted with...

Soft Skills para la Venta y la Negociación.

¿Conocéis de algún sector donde no sean esenciales las Habilidades Interpersonales o ‘Soft Skills’ para asegurar una Experiencia de Cliente excepcional?. Tras un curso personalizado y entrañable sobre dichas Habilidades a los profesionales de Bodegas Gordonzello,...

BUT vs AND. Pensamiento Positivo

Este vídeo en Inglés sobre “BUT vs AND” está pensado para promover el Pensamiento Positivo y para proporcionarte trucos de Habilidades de Comunicación que te ayuden a potenciar una Actitud Proactiva, dos Habilidades Interpersonales (Soft Skills) que aportan "win-win"...