Experiencia de Cliente…, con clase. Parte 2-El Tweet

Experiencia de Cliente…, con clase. Parte 2-El Tweet

●Para ver la 1a Parte: youtu.be/7H1S6a0G6HM ●Para verla 2a Parte en Inglés: youtu.be/uu8zTMDNirA ►¡Hola a todos!. Tras escuchar la 1ª parte de esta historia real sobre como la figura del ‘creativo’ o ‘copywriter’ puede mejorar la ‘Experiencia del Cliente’, así como...

4 Tricks to get your message across

Whether you need to be persuasive, convincing, or effective in your next meeting, presentation, negotiation, or job interview, learn these 4 tricks to make your POINT across.    ...
Customer Care exceeds Customer Service

Customer Care exceeds Customer Service

Everybody services, but not everybody cares. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Ericsson Malaga, Spain, share with us the differentiators that make us...