Experiencia de Cliente.

Experiencia de Cliente.

Tras una cata acogedora y divertida en la Vinoteca El Lugar del Vino en Rivas Vaciamadrid, a última hora entra un cliente a por un vino Rosé. Al segundo, 3 clientes se levantan al unísono clamando: “¡El Rosé Peregrino!. ¡El Peregrino!.” ¿Tendrá que ver algo la pasión,...
Being Articulate. Trump vs Obama’s communication skills

Being Articulate. Trump vs Obama’s communication skills

Students often ask me for examples of “being articulate”. Here is a good comparison between someone challenged by communication, and someone who is being articulate. Does it have to do with success? With building trust? What else…? Please watch Jimmy Kimmel’s...
4 Tricks to get your message across

4 Tricks to get your message across

Whether you need to be persuasive, convincing, or effective in your next meeting, presentation, negotiation, or job interview, learn these 4 tricks to make your POINT across.    ...