Tras una cata acogedora y divertida en la Vinoteca El Lugar del Vino en Rivas Vaciamadrid, a última hora entra un cliente a por un vino Rosé. Al segundo, 3 clientes se levantan al unísono clamando: “¡El Rosé Peregrino!. ¡El Peregrino!.” ¿Tendrá que ver algo la pasión,...
A typical day in the life of a Simultaneous Translator/Interpreter…, when data protection circumstances do not permit to have the speech(es) in advance: Before: Research about the client and its origins. Knowledge of their brand’s core business. Become acquainted with...
¿Conocéis de algún sector donde no sean esenciales las Habilidades Interpersonales o ‘Soft Skills’ para asegurar una Experiencia de Cliente excepcional?. Tras un curso personalizado y entrañable sobre dichas Habilidades a los profesionales de Bodegas Gordonzello,...
All companies service, but not all of them care. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Experis (Manpowergroup) and Ericsson Malaga, Spain, share with us...
Everybody services, but not everybody cares. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Ericsson Malaga, Spain, share with us the differentiators that make us...
