BUT vs AND. Positive thinking

BUT vs AND. Positive thinking

This video about “BUT vs AND” is aimed at providing you with Positive Thinking and Communication tricks that boost your Proactive Attitude, two Soft Skills which bring win-win to your lives. If you’d like to know the 2 other cases of BUT, in Winning Negotiations and...

Customer Care exceeds Customer Service 2

All companies service, but not all of them care. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Experis (Manpowergroup) and Ericsson Malaga, Spain, share with us...
Customer Experience, in style. Part 2-The Tweet

Customer Experience, in style. Part 2-The Tweet

●To watch the 1st Part: youtu.be/0Jb-Z5vp6Vw ●To watch it in Spanish: youtu.be/0Jb-Z5vp6Vw ►Hi there! After listening to the 1st part of this true story on how a ‘copywriter’ can improve a ‘Customer Experience’, and reading all your proactive comments, this is what...