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Happy Thanksgiving!

Happy Thanksgiving!

by California Systems | Nov 28, 2019 | Blog on English Grammar and Vocabulary, Blog on Translation & Interpretation

California Systems wants to thank you all for your trust, your time, and all your soft skills (especially your winning smiles 😀). As usual at this time of year, here is a bit of the history regarding the Stuffed Turkey Day. Thanks! And if you would like to prepare for...
Customer Experience.

Customer Experience.

by California Systems | Nov 17, 2019 | Blog on Communication Coaching, Blog on Communication Coaching, Blog on Communication Coaching, Blog on Communication Coaching, Clients

After a friendly and entertaining wine tasting event at El Lugar del Vino in Rivas (The Place of Wine, Madrid), a customer walks in asking for a Rosé right before closing. In just a second, 3 customers get up in unison crying out: “The Peregrino Rosé! The Peregrino!”...

Customer Care exceeds Customer Service 2

by California Systems | Oct 2, 2019 | Blog on Communication Coaching, Clients

All companies service, but not all of them care. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Experis (Manpowergroup) and Ericsson Malaga, Spain, share with us...
Customer Experience, in style. Part 2-The Tweet

Customer Experience, in style. Part 2-The Tweet

by California Systems | Sep 18, 2019 | Blog on In-Company English Classes

●To watch the 1st Part: youtu.be/0Jb-Z5vp6Vw ●To watch it in Spanish: youtu.be/0Jb-Z5vp6Vw ►Hi there! After listening to the 1st part of this true story on how a ‘copywriter’ can improve a ‘Customer Experience’, and reading all your proactive comments, this is what...

Customer Experience, in style. Part 1

by California Systems | Sep 11, 2019 | Blog on In-Company English Classes, Blog on In-Company English Classes, Blog on In-Company English Classes

Versión en Español: youtu.be/7H1S6a0G6HM Listen to this fascinating story about how a ‘copywriter’ can help companies improve their ‘Customer Experience’ (nothing to do with ‘copyright’). California Systems presents its Communication Coaching service based on another...
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