4 Tricks to get your message across

Whether you need to be persuasive, convincing, or effective in your next meeting, presentation, negotiation, or job interview, learn these 4 tricks to make your POINT across.    ...
Customer Care exceeds Customer Service

Customer Care exceeds Customer Service

Everybody services, but not everybody cares. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Ericsson Malaga, Spain, share with us the differentiators that make us...